For any information and/or reservation, please contact the Official Housing Bureau and Travel Agency of the congress:

AIM DMC – AIM Group
Via Ripamonti 129
20141 Milan – Italy
Tel. +39 02 5660 11
Fax +39 02 5660 9043
E-mail: esh2013.hotel@aimgroup.eu

Please ensure your hotel reservation is made by 1st June 2013. After this date, room availability is not guaranteed.
A large number of rooms at preferential rates in different price categories have been reserved in Milan for the period of the Congress. The Congress venue, the MiCo – Milan Convention Centre, is accessible by public transport.
Each reservation will be processed ONLY if accompanied by credit card details which are requested as a guarantee.

GUARANTEE/PAYMENT OF HOTEL RESERVATION
A reservation fee of Euro 20,00 (VAT 21% included) will be charged to the given credit card upon confirmation of the booking. AIM DMC will issue an invoice for the charged reservation fee and a voucher will be sent out as confirmation.
The credit card will be kept as a guarantee for the hotel reservation but no further cost will be charged to it. The payment of the total foreseen will be requested by the hotel upon check-out.
The hotel will issue an invoice directly upon check out.
AIM DMC will be at your disposal for any information about hotel reservations.

CANCELLATION POLICY
Any change or cancellation of the hotel reservation must be sent in writing to AIM Group International (by regular e-mail or fax) according to the following conditions:

AIM DMC reserves the right to charge the given credit card the following cancellation fees:

  • - Before 13th March 2013: only the reservation fee (Euro 20,00) will be kept
  • - Before 3rd June 2013: one night’s accommodation will be charged
  • - After 3rd June 2013: 100% of the foreseen total number of nights will be charged
  • - No show, amendments and cancellations after 3rd June 2013: 100% of the total foreseen will be charged

 

MILAN CITY TAX
Starting from 1st September 2012, Milan City Council has introduced a city tax for tourists staying overnight in Milan.
Tourists will have to pay the levy upon check out in addition to the hotel bill as follows:

  • - Euro 5,00 per person per night for guests staying at 5-star hotels
  • - Euro 4,00 per person per night for guests staying at 4-star hotels
  • - Euro 3,00 per person per night for guests staying at 3-star hotels

DELEGATES
The organization of the Congress will be glad to offer its assistance in order to support the organization of the stay of your delegates. AIM Group International has been appointed to assist you as DMC of the Congress. AIM Group International will be glad to quickly help you to identify the best solutions, venues, services in order to obtain a complete and integrated service as far as your attendance to the ESH 2013 is concerned. AIM Group International has selected the most suitable restaurants, venues for special events, transfer suppliers, assistants.
For any enquiry please send e-mail to esh2013.dmc@aimgroup.eu.